Make outbound calls to prospective customers using company-provided contact lists.

Introduce and explain the company's digital marketing, software, and IT services.

Identify customer needs and generate qualified sales leads.

Schedule appointments and meetings for the sales team with potential clients.

Follow up with prospective customers through phone calls, emails, or messaging platforms.

Maintain accurate records of customer interactions, call outcomes, and follow-up activities in the CRM system.

Update customer information and sales activity reports on a daily basis.

Achieve assigned daily, weekly, and monthly call and lead generation targets.

Respond professionally to customer inquiries and provide basic information about company services.

Build positive relationships with prospective clients and maintain a customer-focused approach.

Escalate complex customer queries to the appropriate sales representative when necessary.

Participate in product knowledge sessions, sales training, and team meetings.

Conduct basic market research to identify potential customer opportunities.

Support the sales and marketing team with other telemarketing and business development activities as assigned.

Excellent verbal communication and interpersonal skills.

Strong customer service orientation.

Persuasion and negotiation skills.

Good listening and problem-solving abilities.

Confidence in speaking over the phone.

Time management and organizational skills.

Basic computer literacy and proficiency in Microsoft Office.

Ability to maintain accurate records and update CRM systems.

Positive attitude, self-motivation, and willingness to learn.

Ability to work independently and as part of a team.

As Per Policy